Scan Data Collection person (SDCT) is responsible collecting scan data from cooperated retailers with timely and high quality manner. In order to do so, SDCT need to be familiar with Nielsen data and format requirements, as well as retailer's Point of Sale (POS) system. SDCT needs to maintain strong business relationship with the IT department of retailers and is able to provide technical support to help retailers to retrieve data in an ease, timely and complete manner. In addition, SDCT is responsible for technical support to allow retailers providing data at ease. This includes developing necessary tools and software for retailers to do so. If retailers stop or delay providing data due to their own system capability or Nielsen tools, SDCT needs to take the lead to address it, with support from Retailer Services (RS) team.
Job Description:
1) Data collection and conversion
Existing retailers
*Responsible for data collection of retailers, based on their data provision agreement (weekly, bi-weekly or monthly), on a timely basics
*Be responsible for data format conversion if necessary
*Work with retailers to solve issues during data conversion
*Track data delivery of own retailer portfolio, notify RS when retailers fail to meet delivery timeline and work closely with RS to collect scan data before monthly production deadline
Newly recruit retailers
* Meet face to face and train IT Manager and staff of newly recruited retailers of the quality standard that Nielsen requires
* Understand retailer's POS system to help future problem solving
* Develop and install necessary tools to help retailer to provide data in a timely, easy and complete manner
* Collect scan data with history from newly cooperated retailers and complete data conversion if necessary
* Complete the Master Plan Document (new retailer inclusion protocol)
* Track data delivery of newly recruited retailers, get them into a routine in terms of data delivery, and notify Retailer Servicing Unit (RSU) when retailers fail to meet delivery timeline
2) Client relationship management
* Manage customer relationship with IT department of retailers
* Provide on-site or off-site technical support to cooperated retailers
* Develop and install necessary tools for retailers to retrieve scan data at a timely, easy and complete manner
3) Quality Control
* Check the sum of sales at total retailer and per store for consistency
* Check and investigate completeness of the scan raw data, in terms of
* Information required, sales, store information, barcode, product descriptions, etc
* Number of stores
* Number of weeks
* All retailer labels
* Missing data by category / week / store
* Price (just logic check, such as different pack-sizes, same price; all items, same price, etc)
* Check potential problems with Multipacks (validate specific items)
* Validate if the codes are consistently used in all stores
* If quality issues are identified, work with retailers to confirm or resend the data. If retailers refuse to cooperate, or are unable to provide quality data, inform Measurement Science and Retailer Services teams to either address the issues or drop cooperation with these retailers
Job Details
| Date Posted: | 2012-12-09 |
| Job Location: | Manama, Bahrain |
| Job Role: | Quality Control |
| Company Industry: | Marketing; Consulting Services |
Preferred Candidate
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