JOB SUMMARY
The individual will create professional relationships with guests leading to Marriott and property loyalty. The individual will assist our guests efficiently, courteously and professionally in all Front Office related functions, maintaining Marriott Executive Apartments Bahrain's high standard of service at all times.
JOB FAMILY CORE WORK ACTIVITIES
• Create and Maintain Relationships with Clients - the associate is expected to present oneself in his highest integrity thereby projecting a trusting relationship with clients
• Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction
• Demonstrating Knowledge - Demonstrating knowledge of job-through proper application of operational procedures set by the local standards
• Organizing, Planning, and Prioritizing Work - Developing specific individual goals and plans to prioritize, organize, and accomplish your work as instructed by the FO Supervisor for the overall satisfaction of guests
• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time specially with peers
• Communicating Information Timely - Informing and/or updating the immediate supervisor and peers of relevant information in a timely manner concerning work and guests
• Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing feedback gathered from guests
Job Details
| Date Posted: | 2013-01-23 |
| Job Location: | Manama, Bahrain |
| Job Role: | Customer Service |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Certification / diploma |
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